About Us
Your Wellbeing is
Our Responsibility
iMatter Warrington and North West is a community interest organization aimed at protecting the most vulnerable members of the community in Warrington and the surrounding areas. We aim to meet the needs of Black Africans and ethnic minority groups within the community, providing support and a listening ear.
Promoting Public Policy Changes
iMatter CIC aims to promote public policy changes by
- Providing one-on-one services and mentoring.
- Connecting with existing services such as the NHS while developing well-being strategies and training.
- Liaising to ensure stability in the community, including areas like medication reviews, nutrition and lifestyle, financial budgeting, and housing support.
- Conducting risk and needs assessments.
We value each individual and provide person-centered support packages that address social isolation and limited access to quality assessments and referrals into NHS services, especially for those without tangible social or informal support.
This service was created in response to the need for community-based promotion of positive mental health and well-being. There is also a strong need for the project to support the mental health of young people and help prevent them from reaching a crisis point. This approach promotes a shift from a hospital-based environment to community-focused mental health support.
Our ethics and values
Access
Service users aim to have access to the care they need, when and where they need it.
Autonomy, non-maleficence, beneficence, and justice
Service users aim to have access to the care they need, when and where they need it.
Championing Mental Health
Championing the mental health of Black and Ethnic Minority people and families in Warrington and surrounding areas who may be less likely to access support.
Involvement
We aim to involve our service users in all aspect of their care. Involving service users in their care means creating a partnership that shares power, respects their expertise, and enables them to make informed decisions. It ensures care is personalized, person-centred, and collaborative - moving from passive care to active participation in planning, delivery, and evaluation, ultimately enhancing safety, dignity.
Compassionate Care
We strive to provide compassionate care for our service users and their families. This is an integral aspect of our care in the local community.
Our care involves delivering support with empathy, respect, and dignity, acting as an integral component of community-based health services. It centers on understanding an individual's needs, reducing suffering, and fostering trust with service users and their families. This approach often involves small acts of kindness.
Valuing Relationships
Our services aim to foster mutual respect, trust, open communication, and shared, aligned values to create a secure emotional connection. This requires active effort, compromise, and appreciating individuality, which together boost emotional well-being, personal growth, and a sense of belonging.
Feeling truly valued is a fundamental psychological need which again is Intergral to our approach to care.
Our partners
We aim to work with stakeholders and mental health advocates within Warrington and beyond; these include the health and social care sectors such as the NHS, GP clusters, and local authorities.
